Courses

Supporting your people

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10 top ways to recruit volunteers

Guest speaker Vicky Hall from Volunteer Centre Dorset covers the top ways to get the volunteers you need. If 76% of volunteers volunteer locally, what challenges and opportunities does that present for you?   0.5 hrs.
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Are you volunteer-ready?

This talk was given at our Volunteer Fayre in June 2023. It covers some of the ways in which you can make your organisation welcoming to volunteers and use their contribution most effectively.
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Becoming a Trustee

This talk was given at our Volunteer Fayre in June 2023. It looks at what Trustees do and how they do it - an essential guide if you are thinking of volunteering as a Trustee.
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Consultancy help

A quick and easy way to book a slot with one of our knowledgeable advisers for a 1:1 discussion on a topic of your choice. Choose from a quick half hour's chat or a more in-depth hour's discussion.
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Delegating responsibility

This course looks at how Trustee Boards can delegate responsibility.
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Template policy: Disciplinary policy

This DCA template will help you to create or update your own policy. It gives a standard text, together with links and notes so that you can adapt it to suit you. Each section highlights what you need to consider.   0.5 hrs.
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Template policy: Equalities, diversity & inclusion

This DCA template will help you to create or update your own policy. It gives a standard text, together with links and notes so that you can adapt it to suit you. Each section highlights what you need to consider.
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Finding the right volunteers

This taster session looked at the basics of recruiting and selecting volunteers including how to make your organisation 'volunteer-friendly'.   0.5 hrs.
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Template policy: Health & Safety

This DCA template will help you to create or update your own policy. It gives a standard text, together with links and notes so that you can adapt it to suit you. Each section highlights what you need to consider.
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Investigating for charities

In this short video Noella Gooden, and employment solicitor for Grant Saw solicitors LLP talks about how an organisation can investigate a grievance or disciplinary matter effectively   0.5 hrs.
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ACRE information sheet 22 - Managing employees and volunteers

Most village halls employ some staff, either full time or part time, and as a result they must be aware of their responsibilities as employers. This ACRE information sheet aims to highlight some of the issues that must be considered.
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Performance Review

This short course looks at how you can give effective and constructive feedback to colleagues.   0.5 hrs.
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Policies & procedures for working with vulnerable people

This longer course goes through the whole process of creating a policy from identifying the risk to implementation, with particular reference to procedures you need to have when working with vulnerable people.   0.5 hrs.
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Recruiting your first staff

This taster session goes through the basics of recruiting an employee from writing a job description to appointing a new member of staff.   0.5 hrs.
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Safeguarding and how to create a safeguarding policy

This course looks at what abuse is and how we can protect our service users, staff and volunteers.   1 hrs.
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Template policy: Safeguarding children and young people

This DCA template will help you to create or update your own policy. It gives a standard text, together with links and notes so that you can adapt it to suit you. Each section highlights what you need to consider.
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Template policy: Safeguarding vulnerable adults

This DCA template will help you to create or update your own policy. It gives a standard text, together with links and notes so that you can adapt it to suit you. Each section highlights what you need to consider.
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Supporting staff

In this short video, Paula Bennetts, Operations Manager at DCA, describes management techniques for supporting staff.   0.5 hrs.
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Taking oversight

This is a conversation with Chris Spackman, Vice-Chair of DCA about how Trustees take oversight or operational matters - rather than getting too involved in operational matters.
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ACRE information sheet 17 - Trustee roles and responsibilities

The ACRE information sheet gives advice on good practice for charity trustees and outlines their responsibilities and liabilities.
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The volunteer management cycle

This taster-level session looked at the basics of volunteer management from recruitment through training to exit.   0.5 hrs.
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Writing an operational risk assessment

This course looks at how you can manage the risks at events, in the workplace and where you have challenging service users - the key risks for operational delivery.   1 hrs.