Course content

There are some policies and procedures that all groups and organisations need. These set out how the main risky areas are dealt with and what to do in case a problem arises. This is one area where groups often don’t have anything in place – and that’s a problem, especially for the Trustees who have a legal responsibility to manage the organisation properly. This free taster session will help you to understand what are the most important policies to have and how to get started. 

This session covers:

  • What are policies and procedures 
  • Which are the “must have” policies and why 
  • The steps for creating and implementing a policy and procedure (briefly) 
  • Where to find good templates for your organisation


You will also find some bonus material included with this course:

  • How to have the right governance policies - a top tip
  • Monitoring risky area in operations - a top tip
  • Policy template: GDPR policy


This course is a brief introduction leading on the training courses which cover all of the main policies in depth and how to implement them at your organisation. It is suitable for anyone – you don’t have to have any prior knowledge of policies. 

Feedback survey Please note that there is a short feedback survey included with this course and we would appreciate your thoughts.

DCA membership

  • Exclusive content

    This course is free as part of your DCA membership. You can access it and the bonus material whenever you like. Up to five people per organisation can access all of the free courses.

  • Membership benefits

    Other benefits include a funding newsletter, free advice and information and a vote at our AGM for per organisation. You also get 50% off advertising in all our publications.

  • Support

    DCA offers its members support, 10% off consultancy and much more. Please contact Caro Hart, Community Training Consultant directly at [email protected] with any questions

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