Course Content

This conversation is with Paula Bennetts, DCA's former Operations Manager. Paula has many years' experience of working with "stakeholders" both inside the organisation and externally.

In this video she will go explain from scratch what "stakeholders" are and give advice on how to communicate with them. We put the following questions to Paula:

  • What are stakeholders and why are they important?
  • What's the difference between  "internal" and "external" stakeholders?
  • What are some of the ways you can communicate with them?


This is an informal, chatty style of discussion rather than a formal presentation, drawing on Paula's expertise. It is 13 minutes long.

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We hope that you find this session of interest. As an exclusive benefit of membership, DCA members can access for free, training worth more than £500. This includes topics such as income generation, governance, marketing and more. Please click the button below for information on the types and benefits of membership.