What does good look like?
This course looks at the basics of quality assurance and quality marks.
Course content
Knowing what "good" or even "excellence" looks like can be a guide when you are developing your organisation. It is crucial for working with certain funders such as local authorities who may require you to demonstrate compliance to practice standards.
This course will go through what quality standards are, talk about some of the common sector-specific ones are, and how these can be used. Specifically it will cover:
- What quality assurance is
- Quality standards – some examples
- Measuring your organisation against the standards – evidencing what you do
- Exercise: How do you do?
- Planning for continuous improvement; aiming for excellence
- When quality assurance is particularly important
This session is suitable for anyone, you do not need prior knowledge of the subject. However, the courses below may be useful.
There is a training feedback survey which we would ask you to complete.
Other resources
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ACRE Hallmark: the complete resource
CourseThe ACRE Hallmark helps community spaces to ensure that they are well-run and give committees confidence in what they do. This extensive resource explains in detail each section of Hallmarks 1 & 2 so that the process is made easier.
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Strategic planning for the future
CourseThis course will start you on the process of strategic planning; what it is, how to do it and how to involve everyone. Includes bonus material including Top Tips and a free Factsheet.
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Using outcomes measures
CourseThis course looks at how using existing "outcomes frameworks" can help you to measure the difference you are making.
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