Course content

This is an Intermediate level course

Knowing what "good" or even "excellence" looks like can be a guide when you are developing your organisation. It is crucial for working with certain funders such as local authorities who may require you to demonstrate compliance  to practice standards. 

This course will go through what quality standards are, talk about some of the common sector-specific ones are, and how these can be used. Specifically it will cover:

  • What quality assurance is
  • Quality standards – some examples
  • Measuring your organisation against the standards – evidencing what you do
  • Exercise: How do you do?
  • Planning for continuous improvement; aiming for excellence 
  • When quality assurance is particularly important


There is a workbook that accompanies this course.

This session is suitable for anyone, you do not need prior knowledge of the subject. However, the courses below may be useful.

Cost

Subscription options

Manage your organisation's training costs with affordable subscriptions for small, medium and large organisations. Alternatively take out subscription for one person. Both cover more than 80 courses.

Charging policy

DCA is committed to producing as much affordable training as we can.  While some of the courses are charged-for, we offer subscription options to ensure that they are affordable (as above).  Our courses still remain some of the best value in the industry.

We will offer money-off  vouchers and special offers every month, so do look out for Academy news and promotions in our e-newsletters and at networking events.  Sponsored courses will be free of charge. 

You will receive a receipt upon purchasing this course, so don't forget to claim the course fee back from your organisation if you are able to do so. 

We are a registered charity and our number is 1060910. You can donate towards our work here. Your support is appreciated.