Course Content

These tips from Paula Bennetts DCA's former operations manager will help you to give effective and constructive performance feedback. The course can be used to support the supervision/co-ordination of volunteers, staff or trustees. The course looks at the general principles of giving feedback and techniques. There is a section on dealing with problems in performance and how to have difficult conversations effectively and resolve problems using action and review.

New to supervision, line-management, supporting volunteer or the Chair of a trustee board?

Yes – then this will be useful part of the armour needed to successfully manage performance and keep your team motivated, on-side and able to improve their performance.  Good luck!Feedback survey 

Exclusive offer

We hope that you find this session of interest. As an exclusive benefit of membership, DCA members can access for free, training worth more than £500. This includes topics such as income generation, governance, marketing and more. Please click the button below for information on the types and benefits of membership.

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