Energy Advice Training - full course
The training is recommended for frontline staff and volunteers, particularly those who work closely with vulnerable people. This video will be available until 17:00 on 31st March 2026.
Course Content
The training is recommended for frontline staff and volunteers, particularly those who work closely with vulnerable people; you are key to ensuring that people at risk of fuel poverty get the information they need.
This is a full training session, covering the following:
- Defining fuel poverty
- Identifying clients in fuel poverty
- Providing advice to clients in fuel poverty
- Grants & support schemes
- Referral options for further advice and support
You will be sent the information pack after you sign up.
The training is offered free of charge as part of the Energy Outreach Project which is being delivered across the South West by a partnership of the East Dorset & Purbeck Citizens Advice and Dorset Community Action.
Trainer: Caro Hart, Dorset Community Action
Dorset Community Action is a charity that supports individuals, organisations and communities through training, consultancy and service delivery. Caro is an experienced sector consultant at both national and regional level, who has worked on EOP previously.